Support Workers

Hours: Variable: Minimum of 16 hours per week some hours at evenings and weekends

Contract Type: Full Time Permanent

Salary: £8.43 - £8.80 per hour

Are you caring, creative and enthusiastic?  Do you want to support individuals with disabilities to live full and rewarding lives and work your hours around other commitments?  If yes, then this is the job for you!

 

Supportability is a sector leading charity that provides high quality, person centred individual and group-based services for Children, Young People and Adults, where we believe people who have disabilities are equally valued and empowered to live full and rewarding lives.

 

We are looking for people to join our dedicated teams as Support Workers to provide both individualised and group-based support to disabled people within their local community and own homes. Taking a person-centred approach you will support people to engage in leisure, pleasure and educational interests to meet their requests and specified outcomes.

 

We have roles available from 10 hours up to 37 hours per week.  Please be aware that all roles involve working shifts across the week, including some evening and weekend work.

 

Do you have what we are looking for?

 

We look for individuals with an understanding of the needs of people who have disabilities with experience of working in a person centred manner including the maintenance of support plans and other associated record keeping.  You will need to be willing and able to work flexibly across the week which will include evening and weekend work and hold a full driving licence, business class insurance and access to a vehicle.  An NVQ Level 2 qualification or equivalent and 2 years working in Health and Social Care are desirable but not essential as full training is given.

 

In return we offer:

 

  • A competitive salary
  • A “sign on” bonus of £100 paid on successful completion of the probationary period.
  • Discounted Life Leisure memberships
  • Health Care Cash Plan
  • Retail discounts
  • Pension
  • Cycle to Work Scheme

 

We welcome applications from disabled people and any disabled person who meets the minimum criteria is guaranteed an interview.  All posts are subject to an enhanced DBS check and satisfactory references.

 

If you are interested in applying for one of these positions, please call the HR Department on 0161 432 1248 ext #303 or alternatively visit: www.supportability.org.uk to download an application pack.

 

Download an Application Form

 

To apply for this vacancy – download the Application Form below:

 

Application Form (October 2018)

 

MAIN PURPOSE:    

 

Person centred support

 

  1. To ensure that all support is provided in a way that promotes service users choice, develops independence in all aspects of their lives, respects their dignity and privacy and enables them to participate as fully as possible in their communities.

 

  1. To ensure that all support is provided in a way that assists the achievement of outcomes stated in an individuals person-centred support plan.

 

  1. To promote the self-esteem, happiness and emotional health of service users.

 

  1. To develop and sustain positive, trusting and professional relationships with service users.

 

  1. To effectively communicate with service users using their preferred communication method and encourage them to express their needs views and concerns.

 

  1. To adhere to the operational guidance in place for the use of the Customer Relationship Management system (CRM) in terms of ensuring service user information is kept u pto date and accurate regarding support provided.

 

Level 2 Support Workers must be competent in the following tasks:

 

Personal Support, Care Administration and Record Keeping

 

  1. To support service users on a one to one basis with personal care matters including intimate personal care, eating, drinking etc. ensuring the support given is in line with the individual support plan and risk assessments whilst maximising independence and ensuring the health and well-being of the individual at all times.

 

  1. To support service users within their own homes to undertake daily living skills such as ironing, vacuuming, shopping and other general cleaning tasks.

 

  1. To support service users in accessing facilities and group activities either within Supportability or their local community.

 

  1. To offer support with mobility issues through the knowledge of individual support plans and risk assessments. This will include assisting with transfers, using specialist equipment such as hoists and overhead tracking, pushing wheelchairs, organising suitable public and private transport and undertaking escort duties. To report  any issue with equipment to the Locality Manager.

 

  1. To undertake an ongoing risk assessment of the support being provided and to highlight any concerns as soon as possible to the Locality Manager.

 

  1. To maintain clear and accurate records, including financial records where appropriate, of the support provided and achievements made by completing the appropriate paperwork in place.

 

  1. To be part of the assessment and review process in place for service users and to actively contribute to this process by highlighting changes in need, medical concerns etc. as soon as possible.

 

  1. To report any safeguarding issues to the Locality Manager.

 

  1. To administer prescribed medication via oral, inhalation, Buccal Midazolam (after specific training has been given and competences checked) and topical routes when supporting on a 1:1 basis and to feedback any issues and concerns to the Locality Manager as a priority.

 

 

 

 

Plan, deliver & evaluate Individual 1:1 sessions and activities

 

  1. Based on individuals Pathway and support plans, be responsible for planning & delivering sessions/activities on an individual 1:1 basis either building based or in the community. To report back on session/activity plans including how the support provided has enabled individual objectives and targets to be met.

 

  1. To be responsible for identifying and purchasing resources required for

individual 1:1 sessions/activities.

 

  1. To contribute to the evaluation of the progress made by individual

service users by recording individual outcomes and achievements in an

appropriate format.

 

  1. To contribute to the formal support plan process and be part of the formal risk assessment process for services users.

 

  1. To be responsible for the delivery of an individual’s nutritional

requirements’ including the provision of PEG feeds and assistance with

complex feeding requirements etc.

 

  1. To administer prescribed medication via oral, inhalation, Buccal Midazolam & rectally (after specific training has been given and competences checked) and topical routes when supporting on a 1:1 basis and to feedback any issues and concerns to the Locality Manager as a priority..

 

 

 

Level 3 Support Workers will be competent to fulfil Level 2 Tasks and will mentor/shadow Level 2 Support Workers and contribute to the Care Certificate process.  In addition, a Level 3 Support Worker must be competent in the following tasks.

 

 

 

 

Plan, deliver & evaluate Group sessions and activities

 

  1. Based on individuals Pathway and support plan be responsible for

planning and delivering group sessions and activities in consultation

with Service Users. To prepare written session plans including setting of

group objectives, targets and risk assessments.

 

  1.    To be responsible for identifying and purchasing resources required for

group sessions/activities. 

 

  1. To co-ordinate support staff within the group session; activity; or   program of support to an individual in the community ensuring that session aims and individual targets and outcomes are met.

 

  1. In conjunction with the locality manager to lead on the new review process for individual service users.

 

  1. To lead on and undertake the development of behaviour support plans and moving and handling assessments and any other complex support requirements in consultation with the Locality Manager

 

  1. To be responsible for ensuring that personal information held in relation

to service users being supported is maintained and kept up to date.

 

  1. To be familiar with Staff Plan and how it works as a Resource Planning

Tool.

 

  1. To Deputise for the Locality Manager where appropriate.

 

  1. To take part in Safeguarding processes in line with the Society’s policy and local authorities policies as applicable, in conjunction with the Locality Manager.

 

  1. To lead on the administration of complex medication regimes which will include the delivery of medication via alternative routes such as a PEG site for example.

 

Supervision and Training: (All Levels)

 

  1. To attend regular supervision sessions with the Locality Manager in order to ensure good practice in line with the Society’s policies and procedures and comply with relevant CQC & Ofsted standards, requirements and statutory regulations.

 

  1. To undertake all mandatory training relevant to the role of the Support Worker, i.e. manual handling, first aid etc. Together with the Locality Manager identify skills gaps and how the gaps can be filled through a Personal Development Plan (PDP)

 

  1. To undertake Induction and Foundation training in line with the Care Standards Act.

 

  1. To undertake the Care Certificate and QCF qualifications as appropriate as part of the role of Support Worker in line with the Care Standards Act.

 

  1. To complete timesheets relevant to the work that has been undertaken and to submit these to the Locality Manager on identified dates.

 

  1. To inform the Locality Manager of the support being provided to service users on a weekly basis through the agreed local way of working.

 

General: (All Levels)

 

  1. It is preferably to hold a current valid driving licence, to have access to a vehicle insured for business purposes that can be used in order to travel to and from support being undertaken.

 

  1. To work flexibly across the Society to meet service demand and needs. This will/may include weekend and unsociable hours.

 

  1. To carry out other duties reasonable to the post of Support Worker and

with prior agreement with the Locality Manager.

  1. To understand how the Society’s service is delivered via the Customer Pathway.

 

PERSON SPECIFICATION

 

Support Worker Level 2

 

 

  Criteria (unless stated this is essential) Assessed by:
Qualifications No qualification is required, however there must be a commitment to achieve the Care Certificate within 3 months of appointment.

An NVQ Level 2 qualification or equivalent would be beneficial.

 

Application
Work experience No previous experience is required however 2 years working in Health and Social Care would be beneficial. Application
Knowledge, skills and abilities 1.     To have a positive attitude towards disabled people

 

2.     To have good communication skills

 

3.     To have basic English literacy skills

 

4.     To have basic numeracy skills

 

5.     To have basic IT skills including word processing, email and internet.

 

6.     To be able to work without direct supervision

 

7.     To be able to work as part of a team

 

8.     To demonstrate decision making and problem solving skills

 

9.     To be flexible and adaptable to meet the changing needs of service users and the service

 

10.  To be able to make effective use of training and supervision

 

11.  To be able to think creatively to enable service users to fully participate in activities

 

12.  To be able to provide support in a person centred way

 

13.  To be able to effectively communicate with service users using their preferred communication method and encourage them to express their needs views and concerns

 

14.  To have experience of planning and delivering sessions/activities on an individual basis,Including the  identification of desired outcomes, target setting and risk assessments.

 

15.  To have experience of reporting back on sessions/activities including the evaluation of how individual service users outcomes and targets have been met.

 

16.  To have experience of identifying and purchasing resources required for individual sessions/activities.

 

17.  To have experience of formal risk assessment processes.

 

18.  To have experience of deliverying an individuals nutritional requirements including the provision of PEG feeds and assisting with complex feeding requirements.

 

19.  To have experience of administering prescribed medication.

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Behaviour Competencies Ability to quickly understand new tasks.

 

Ability to maintain effectiveness in differing situations and environments.

 

Ability to be confident in dealing and working with others.

 

Ability to work to meet standards of excellence

 

Ability to understand and learn new information and new tasks to be performed.

 

Abilty to modify own behaviour in respones to different situations.

 

Ability to display confidence in own ability to overcome obstacles.

 

Ability to  make sure data is accurate and keeps track of many details without forgetting them.

 

Download an Application Form

 

To apply for this vacancy – download the Application Form below:

 

Application Form (October 2018)